ProcessCompass: Context-Aware DSS for Procedure Management
ProcessCompass is a context-aware Decision Support System designed to streamline and enhance procedure management across diverse operational domains. The platform delivers timely insights and tailored recommendations for any set of user-defined workflows, whether they be standard operating procedures, ad hoc protocols, or custom task sequences.
At its core, ProcessCompass employs advanced Natural Language Processing to interpret reports, messages, and feedback, translating them into actionable microtasks that guide users step-by-step through complex processes. A dynamic rule engine assesses incoming information against predefined criteria and evolving risk models, pinpointing situations of interest and suggesting context-specific guidance. Built-in learning mechanisms capture user actions and feedback (both rapid (“thumbs up/down”) and detailed post-action reviews) to continuously refine recommendation logic and microtask granularity. This adaptive loop ensures that procedural guidance evolves with operational needs and organizational best practices. Whether coordinating emergency response, managing maintenance workflows, or orchestrating multi-departmental initiatives, ProcessCompass transforms user feedback into structured, context-aware procedures empowering teams to make informed decisions and execute tasks with precision and confidence.
Keywords
- Decision Support Systems
- Natural Language Processing (NLP)
- Semantic Similarity
- Sentiment Analysis